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Our success is based on the success of our customers. Our sales activities are guided by the idea of partnership with our customers. The people of Schaeffler Group USA Inc. share a common commitment to customer satisfaction. Our focus is providing the highest quality products and support services to customers throughout North America. Customer service as well as technical, sales and marketing support are an integral part of our product offering.
Our worldwide presence in original-equipment markets allows speed and flexibility in anticipating and addressing the needs of aftermarket customers. Superior design and manufacturing engineering along with partnerships with vehicle manufacturers enable first-to-market product coverage. We are dedicated to bringing a steady flow of product improvements and aftermarket-only upgrades to the replacement market.
Category management helps get the right product in the right location at the right time. Creating awareness and addressing the technical and installation needs of automotive technicians supports distributor promotions in local and regional markets. Through close collaboration with our distribution partners, we build programs for customer-specific requirements.